Effective: May 25, 2018 Koh Tao Good Time (“Website”, “we”, “us”, “Goodtime Thailand”, “www.goodtimethailand.com”) is governed by the following Privacy Policy. We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what information we may collect and how it may be used. This statement only applies to this Website.

WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?

Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name, address, phone number or email address. For example, you may voluntarily submit information to the Website by leaving subscribing to a newsletter, booking an activity, or submitting a contact form. Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment. Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked. Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website. The very first time you visit our site, you will be presented with a notification of our cookie policy. By agreeing to this statement, you consent to our use of cookies. You can delete the cookies used by this site at any time by clicking here.

HOW YOUR INFORMATION MAY BE USED

We may use the information collected in the following ways:

  • To operate and maintain the Website;
  • To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to your inquiries;
  • To provide you with user support;
  • To protect, investigate, and deter against unauthorized or illegal activity.

THIRD-PARTY USE OF PERSONAL INFORMATION

We may share your information with third parties when you explicitly authorize us to share your information. Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Website currently uses the following third-party service providers: Google Analytics – This service tracks Website usage and provides information such as referring websites and user actions on the Website. Our use of Google Analytics does not capture your IP address. Google Web Fonts – For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/. PayPal – PayPal processes payments for any adventures purchased from our website. To process online payments on this website, we collect personal data and financial data to complete the transaction. This data is processed securely by PayPal. Your personal and financial data is always encrypted to protect it. Your data is encrypted before transmission to prevent misuse of the transmitted data by third parties. SSL (Secure Socket Layer) is a security technology which guarantees that your personal data, including credit card information, login data and payment method, are securely transferred via the Internet. The data is encrypted so that is only readable by the PayPal payment system. Further information about handling of data by PayPal can be found here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full. Cloudbeds – Goodtime uses third-party accommodation and management provider Cloudbeds for handling and booking of all accommodation properties. All data is contained within the Cloudbeds system and bookings are subject to their privacy policy. You are given the option at booking whether or not to share your information with us for marketing purposes. More info can be found in Cloudbeds’s privacy policy: https://www.cloudbeds.com/privacy-policy/. SSI – Scuba Schools International (“SSI“), is our partner for all dive training courses and Koh Tao diving activities. When registering for courses or linking to their website from our page, all data you transmit to them falls under their privacy policy which can be found here: https://www.divessi.com/info/en/privacy-policy.

Diving & Boat Handling Customers Only

Any customers taking part in a dive training programme, or boat handling programme, may be required to complete additional paperwork, in line with the relevant requirements for each agency. Goodtime Thailand is required to store this information according to the agency’s own regulations and policies. You may also be required to register digitally with the training agency in line with their privacy policy. Goodtime Thailand will not register you on your behalf, but if you do not register we may not be able to certify the training carried out with us. When diving on Koh Tao, customers taking part in the Try Dive, Basic Diver, Scuba Diver, or Open Water Diver course with SSI are eligible for free insurance cover with Dive Assure, a partner of SSI. To get this insurance Goodtime Thailand will need to share your registered SSI information with Dive Assure. Insurance can also be provided from Indepths.org for those not eligible for free Dive Assure programme; Goodtime Thailand can register you on your behalf using your full name, date of birth, and email address only. DiveAssure – DiveAssure’s privacy policy can be found here: https://diveassure.com/en/privacy-policy/. InDepths – InDepth’s privacy policy can be found here: http://www.indepths.org/privacy-policy/. At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion. Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

ANONYMOUS DATA

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

COOKIES

The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein. Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

  • Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at privacy@goodtimethailand.com to be removed from our mailing list.
  • Access – You may access the personal information we have about you by submitting a request to privacy@goodtimethailand.com.
  • Amend – You may contact us at privacy@goodtimethailand.com to amend or update your personal information.
  • Forget – You may request that we erase or forget your personal data. To do so, please submit a request to privacy@goodtimethailand.com.

We will retain the information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

CHILDREN’S INFORMATION

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at privacy@goodtimethailand.com and we will use our best efforts to promptly remove such information from our records.

CONTACT INFORMATION

At any time, please contact us for questions related to this Privacy Policy: Koh Tao Good Time 3/40 Moo 1, Sairee Koh Tao, Koh Phangan 84360 Thailand Email Address: info@goodtimethailand.com